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Conscious Customers

While futurists are a-buzz about AI and Quantum Computing, enlightened business leaders also wonder about the future they are creating for their "Conscious Customer" children and grandchildren. The fashion industry is a predictor of what will motivate these Conscious Customers across industries, as customers, and employees...

In the Hospital Sick Male Patient Sleeps on the Bed. Heart Rate Monitor Equipment is on His Finger.
Wasting Away. Part Two.

Part One shares examples we've all experienced that waste our time and money in personal and business life. Part Two is about wasting something even more important that time and money - a culture that values humans. What system would preempt a professional health care giver from doing...

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Wasting away. Part One.

For the last twenty years, innovation has focused on improving productivity. But when you step back and look at the whole picture, we're wasting an increasing amount of time and money on technology. In my personal life: Weeks after online purchases were shipped and installed, "personalized" re-targeting...

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A Fresh Start

Spring is just miraculous, isn’t it? Watch long enough - look to the right and then back to the left - and the green head of a Lily of the Valley or the red top of a Peony has just popped through - like time-lapse video...

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Learning from Giants

In our last post we shared that the difference between Don Quixote and Steve Jobs or Bill Gates is learning from corporations they partnered with instead of slaying imaginary giants. We are about to announce that we are partnering with the real thing, GENERAL ASSEMBLY, to...

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Maybe “The Crazy Ones” Aren’t So Crazy.

While some see them as the crazy ones, we see genius. Because the people who are crazy enough to think they can change the world are the ones who do. Steve Jobs and Bill Gates imagined what corporate giants could not. Don Quixote imagined windmills were...

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Practice what you preach.

I haven’t posted for a while, but today’s article in the New York Times about the women’s revolt inside of Nike  compels me to write. This is not just another story about a corporate culture that lacks respect for women. NIKE brand advertising in the 1990's was...

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re-defining leadership

What does leadership look like when no one person can possibly know it all? When 85% disagree or are uncertain that the system works for them. (source: Edelman Trust Survey 2017) Even among those with the best odds of success. This 'Big Data' suggests we are still open...

Innovation in a “Me Culture”

The "Culture of Me" may be the most significant hurdle to innovation today. I don't think I need to support the point that today we have a "Culture of Me", do I? Innovation is often born from the necessity of solving a problem.  So here are the...

When good ideas go bad

When “Seamless” becomes surreptitious information gathering and exploitation. When “Co-creation” becomes a cheaper way to get good ideas, exploiting the creative class. When “Influencer Marketing becomes "Ambush Marketing". When “Technology” becomes a reason to say “new, improved” instead of delivering something worth paying more for. When a “Free” becomes...